Support

Need help with Bean? Email support@ourbean.app. Include what you were trying to do, your phone model, and the Bean app version. Do not email sensitive medical details.

Connection or sign-in trouble

• Confirm the phone has a working internet connection.
• Use the email address that was invited to the Bean household.
• Install the newest version available to you, then reopen Bean.
• If a verification code expires, request a new one from the sign-in screen.

Delete your account

Open Bean, choose Settings, select “Delete my account…”, type DELETE, and confirm. If you cannot access the app, email the address above from the email associated with your account.

Medical emergencies

Bean support cannot provide medical advice. Contact your clinician or local emergency services for urgent medical concerns.